FAQ


COVID-19 UPDATE

At Pretty Parrot, we are committed to the health and wellbeing of our customers and employees.

Please note: Our carrier is operating with the utmost caution to protect our customers and the delivery workers. Unfortunately, this may add to unavoidable delivery delays. We appreciate your patience and understanding during this time.

What kind of jewelry do you sell?
We are specialized in genuine 925 Sterling Silver and Gold jewelry, stylish unique bridal Prom Rhinestone jewelry. All products are manufactured with high quality Austrian crystal rhinestones. We also sell 14k white gold necklace and name tag with customized message card and other customized trendy and classic jewelries. If you are looking for pendants and necklaces, we got you covered. Our fashion jewelry is made of Brass, Sterling Silver or Stainless Steel. All our jewelry is either rhodium-plated to achieve a Silver-tone look, Gold-plated for a Gold-tone look, or plated with an alloy of 14K Gold and Copper for the popular Rose Gold-tone look.

How quickly do you ship an order once it’s placed?
Orders that arrive before 10am PST typically go out the same day. Orders that arrive after this time typically go out the next day. Shipping and payment confirmations may cause delays.

Do you guarantee your products?
All of Pretty Parrot™ products are guaranteed for 30 days for any manufacturer’s defects.