Returns & Exchanges


30-Days Money Back Guarantee!

We want you to be completely satisfied with your purchase. Our Return Process is simple and hassle free, you can return the jewelry to us up to 30 days from the purchase date.
If there are any errors that were made on your order, please contact us at support@pretty-parrot.com within 7 days of the receipt.
If you are not 100% satisfied with your purchase, you can return the original product with original package and get a full refund, store credit or exchange. 
Shipping charges are not included in the refunded price. Buyers are responsible for the return shipping cost.
No restocking fee will be applied.
All return transactions including refunds or exchanges must be completed within 21 days. We highly recommend that you inspect each product carefully upon receipt, as this will allow us to correct any issues in a timely manner.
Incorrect/Damaged/Defective Items

If your fashion jewelry order contains any incorrect, damaged, or defective items, please contact us right away. We have policies in place to take care of such issues for you, and we welcome the chance to make things right.

Final-Sale/Final Sale/Special Order

All the fashion jewelry items and accessories in our “On Sale” category has been drastically reduced in price, therefore, they are not eligible for a return or exchange. Please be aware when purchasing that this is literally a final sale, and if you send back the jewelry for a return or exchange we must simply send the original purchase back to you.